Registration & Credentialing System for Olympic Stakeholders
Athlete, Media & Staff Registration
Because Olympic operations start long before the opening ceremony.
At LA28, the moment an athlete enters the Village, a reporter steps into a press tent, or a crew member arrives for setup—it’s too late to fix a broken registration system.
That’s why Towerhouse Global delivers Olympic-grade registration and credentialing systems that handle the scale, sensitivity, and speed required for high-stakes Olympic stakeholders. We specialize in pre-event registration workflows that verify, validate, and credential athletes, media, and operational staff—so everyone arrives ready, authorized, and where they’re supposed to be.
In short: we remove friction from the front lines of Olympic operations.
Why Registration for Athletes, Media & Staff Is So Complex
Each stakeholder group brings its own unique challenges:
🏅 Athletes & Delegations
- Often arrive in large groups with national organizing committees
- Require high-security credentials and private transport access
- Need access to multiple venues, recovery zones, dining, and training areas
- May have support teams (coaches, medics, interpreters) with layered credentials
📸 Media
- Range from credentialed Olympic broadcasters to freelance reporters
- Carry specialized equipment requiring zone-specific access (e.g. camera pits, interview zones)
- Need variable credentialing by function: press, camera, satellite, tech
- Require fast-track registration, often within tight deadlines and changing assignments
👷♂️ Staff & Crew
- Include venue ops, security, catering, technical, and production crews
- Often rotate in shifts or across multiple venues
- May require training certification, health clearance, or contractor verification
- Need layered permissions across zones and dates
No single registration portal or form can handle this diversity. So we don’t offer “one form.” We offer an adaptable stakeholder registration platform built for complexity.
Towerhouse Stakeholder Registration Features
Our registration systems are flexible, secure, and scalable—built from the ground up to handle Olympic-level demand and accountability.
1. Custom-Branded Registration Portals
Each stakeholder group receives a branded portal experience tailored to their access level and workflow, including:
- Athlete & delegation portals with bulk upload capability
- Media registration with form logic based on outlet and role
- Staff/contractor portals with required document uploads and expiration logic
- Dynamic question sets, including health screening, training completion, or visa documentation
Portals are mobile-responsive, secure, and multilingual—so global teams can register anytime, anywhere.
2. Document & Identity Verification
Our platform supports secure uploads and real-time validation of:
- Passports or government-issued ID
- Visa documents and athlete clearances
- Proof of assignment (for media)
- Contractor insurance or legal documents (for staff)
- COVID-era health attestations or vaccination records (if required)
We can integrate with third-party vetting or background check providers as needed.
3. Role-Based Credential Generation
Once a registration is approved, credentials are automatically generated based on role-specific logic:
- QR code or RFID encoding
- Zone access permissions
- Time-based restrictions
- Special flags for escort-only, equipment-carrying, or emergency override
Each credential is unique, traceable, and instantly modifiable through the admin panel.
4. Multi-User Management for Delegations & Organizations
National Olympic Committees, media organizations, and venue contractors often need to register multiple individuals at once.
Towerhouse supports:
- Bulk CSV uploads or API integrations
- Account dashboards to manage rosters and approval status
- Automatic email invites or re-verification links for individuals
- Grouped reporting by organization or team
Whether you’re credentialing 5 athletes or 500 staff, our system scales accordingly.
Onboarding That Reduces Headaches, Not Adds to Them
We know Olympic timelines are tight—and stress levels are high. That’s why our stakeholder registration platform is designed to simplify onboarding for users and admins.
For Users:
- Branded, clear UX
- Autosave in progress
- Instant confirmation emails
- Mobile camera upload for ID/photos
- Embedded help center with live chat or multilingual support
For Admins:
- Real-time status tracking (pending, approved, rejected)
- Credential queue with filters by date, zone, or type
- Email templates for follow-up or approval notifications
- Issue flags for incomplete or duplicate records
- Auto-generated reports for Olympic or government authorities
The goal? Get them registered, get them credentialed, and get them working—without the usual Olympic red tape.
Real-Time Sync With Credentialing Systems
Once someone’s registered, that data doesn’t live in a spreadsheet—it lives in an operational control system.
Our platform integrates directly with Towerhouse credentialing and access control, so:
- Approved credentials activate immediately
- Edits or revocations sync in real time
- Zone changes or emergency overrides update within seconds
- Scan logs are tied to registrant profiles for audit trails and movement mapping
That means no more misprinted passes, outdated access lists, or on-site scrambles. You’re always working with live data.
Security & Compliance
Olympic stakeholders often handle sensitive information—especially athletes and media. Towerhouse treats this data with the highest level of care.
- Fully encrypted data at rest and in transit
- GDPR, CCPA, and Olympic Data Privacy compliance
- Role-based admin access for your team
- Audit logs for every profile interaction
- Optional MFA login and SSO integration for media partners or contractors
We protect every profile like it’s a gold medal.
Stakeholder Registration Use Cases
🏅 National Delegation Onboarding
A country’s Olympic committee uploads 130 athletes, staff, and coaches. Our system auto-generates credential types, syncs with access zones, and lets them manage everything from one dashboard.
📡 Media Portal for International Press
A global broadcaster registers 200 media professionals across 12 outlets. Each registrant receives a role-specific workflow (field camera, producer, satellite truck) with tiered permissions and deadlines.
🔐 Staff & Volunteer Checkpoint System
A venue contractor uploads 500 rotating staff, assigns shifts and credential zones, and tracks expired certifications. Access is instantly revoked for lapsed compliance.
Post-Registration Support & Adaptability
Need to modify a credential last minute? Add new staff on the fly? Adjust athlete access before the next event?
Towerhouse offers:
- Real-time profile editing and reprinting
- Onsite registration desks with scanning and badge print capability
- QR-based mobile credentials for fast deployment
- Integrated comms to alert registrants of status changes, rejections, or updates
We don’t stop at approval—we support every step through to event closeout.
Start Strong. Stay Secure. Finish Smooth.
Stakeholder registration isn’t just the first step in Olympic operations—it’s the foundation. If you start sloppy, you stay sloppy. But if you start with Towerhouse, you start with structure.
Our platform was built for this level of complexity. Our team thrives in Olympic chaos. And our system doesn’t just get people in the door—it gets them in the right door, with the right access, at the right time.
Fast onboarding. Flawless data. Full control.
Let’s register your LA28 team like the world is watching—because it is.
RFID & Biometric Access
Because at LA28, the credential needs to be smarter than the risk.
At an event as sprawling, sensitive, and high-stakes as the Olympic Games, the traditional lanyard and barcode just don’t cut it anymore. You need access control that’s intelligent, tamper-proof, and as frictionless as possible.
Enter RFID and biometric access—two technologies that transform your credentialing program from basic permission slips into full-spectrum, real-time identity management systems.
Towerhouse Global builds credentialing systems that go beyond “who’s allowed in” to exactly who’s entering, when, where, and how—with built-in verification, traceability, and responsive control. Whether you’re managing an athlete entering the training zone, a press member moving between venues, or a backstage crew member accessing restricted tech space, you need credentialing that’s secure, scalable, and seamless.
We make it happen.
Why RFID & Biometric Tech Matters at LA28
Let’s break it down. The LA28 Olympics will host:
- Thousands of credentialed individuals (athletes, media, staff, sponsors)
- Hundreds of daily access control moments
- Dozens of secured zones across multiple venues
- High-profile targets and security-sensitive areas
- Constant real-time movement and re-verification demands
That means your access system needs to be:
- Faster (to move high volumes without lines)
- Smarter (to adjust permissions instantly)
- Tighter (to prevent fraud or credential swapping)
- Trackable (to provide real-time visibility and trace logs)
RFID and biometric access are the tools that make this a reality—not just theory.
RFID Access: Fast, Contactless, and Data-Rich
Radio-Frequency Identification (RFID) is the backbone of modern Olympic credentialing. It allows credentialed individuals to be identified via a chip embedded in a badge, wristband, or pass. With a quick tap or proximity scan, their access is confirmed or denied—no barcodes, no delay.
What RFID Enables:
- Contactless entry at gates, doors, or secure zones
- Zone-based permissions that vary by credential type
- Live scan logs to track movement across venues
- Trigger alerts for flagged or expired credentials
- Auto check-in for meetings, call times, or credentialed events
RFID systems are ideal for high-volume environments where speed and accuracy matter—like athlete dining halls, press zones, or production compounds.
RFID Credential Types We Support:
- PVC badges (standard)
- Fabric wristbands (fan zones or public events)
- Smart cards with photo ID
- Laminated passes with embedded chips
- Wearables for athletes or security staff
All RFID tags are encrypted, programmable, and tamper-resistant.
Biometric Access: The Ultimate in Identity Verification
While RFID confirms the credential, biometrics confirm the person. That means no badge sharing, no impersonation, no stolen passes—it’s you, or it’s no one.
Towerhouse biometric access solutions include:
- Facial recognition at secured entry points
- Fingerprint or thumbprint scanners for staff work zones
- Iris scan or dual-factor validation in ultra-sensitive areas (e.g., athlete rest zones, data centers)
This level of control is ideal for:
- VIP and delegation-specific entry points
- Security-perimeter clearances
- Broadcast tech areas
- Athlete-only wellness spaces
- Medical stations or private transport zones
Biometrics are opt-in, with full data security compliance (GDPR, CCPA), and layered with redundancy protocols to ensure no bottlenecks during active use.
Combined Power: RFID + Biometric Multi-Factor Access
The real magic happens when you combine RFID and biometric systems. Think of it as two layers of certainty:
- RFID says the pass is valid.
- Biometric says the person holding it is who they say they are.
This multi-factor credentialing system is the gold standard for high-risk access zones, and it’s what Olympic stakeholders are increasingly expecting—and demanding.
Use case:
An athlete badge gets scanned at a restricted training facility gate. The system immediately prompts a facial recognition scan. Only when both validate does the gate unlock. No lines. No questions. Total confidence.
System Features & Flexibility
Towerhouse RFID and biometric systems are built for Olympic complexity and flexibility:
🔒 Real-Time Access Logic
- Permissions update instantly across all scan points
- Credentials can be revoked or modified live
- Emergency lockdown protocols activate based on access scans
📍 Location & Movement Tracking
- Scan data logs the movement of each credentialed individual
- View heat maps of activity by venue or time of day
- Assist contact tracing, emergency alerts, or VIP tracking
📲 Mobile Integration
- RFID badges can be supplemented with mobile NFC pass options
- Biometric validation can link with mobile app face unlock
- Push alerts to staff when flagged scans occur in real-time
🧠 Smart Behavior Triggers
- Scan alerts if someone enters a zone they’re not typically assigned to
- Flag if an athlete’s pass is scanned in a broadcast-only zone
- Auto-lock access after repeated failed biometric scans
This isn’t just access—it’s intelligence.
Built-In Data Privacy & Compliance
Towerhouse treats identity data like gold—encrypted, restricted, and handled with care.
- All RFID and biometric data is encrypted at rest and in transit
- Biometric scans are stored as mathematical models—not photos or fingerprints
- User opt-in is mandatory, with complete data use transparency
- Biometric data can be time-limited or auto-purged post-event
- Fully compliant with GDPR, CCPA, and LA28 privacy standards
No shortcuts. No surprises. Just secure, ethical credentialing that respects your stakeholders as much as it protects your event.
Who Benefits from RFID & Biometric Access?
🏋️♂️ Athletes & Delegations
- Faster entry to secure spaces
- No risk of lost badges leading to access denial
- Peace of mind around personal safety and space control
🎥 Media & Broadcast Teams
- Equipment-specific access tied to role and zone
- Rapid entry/exit from press pens, camera zones, or uplink trucks
- Theft/fraud prevention for high-value tech credentials
👷 Staff & Contractors
- Shift-based credentials that deactivate after hours
- Auto-logging for insurance, compliance, or incident tracking
- Facial recognition for restricted work areas or VIP handling teams
🛡️ Security Teams
- Complete scan logs and real-time zone visibility
- Immediate alerts for access anomalies
- Seamless coordination with local law enforcement or Olympic command centers
The Bottom Line: Smarter Credentials, Safer Events
The old model of “scan and go” isn’t enough—not at the Olympics, not in 2028. You need credentialing that thinks on your behalf.
Towerhouse gives you access systems that are:
- Fast enough to keep things moving
- Secure enough to stop the wrong person
- Smart enough to adapt in real time
- Trusted enough for the highest-security zones at LA28
Less waiting. Less guessing. More control.
Let’s build an access strategy that’s as world-class as the Games themselves.
Volunteer Onboarding Systems
Because the Olympic magic doesn’t happen without the people in the purple vests.
The volunteers are the heartbeat of the Games. They’re the greeters, the guides, the crowd navigators, the “Can I help you?” voices that make LA28 run smoothly—and make it feel human. But before they can deliver smiles and solve problems, they need an onboarding experience that’s just as polished and powerful as the athletes, media, and staff they support.
That’s where Towerhouse Volunteer Onboarding Systems come in.
We design volunteer registration and credentialing platforms that streamline intake, ensure security, and create clarity from day one. From sign-up to scheduling to credential pickup, we make the process feel seamless, intuitive, and empowering—because these volunteers aren’t just helpers. They’re the face of your Olympic experience.
Why Volunteer Onboarding Needs Serious Strategy
Let’s get one thing straight: onboarding volunteers at the Olympics isn’t the same as rounding up help for a local 5K.
At LA28, you’re dealing with:
- Tens of thousands of volunteers
- Dozens of roles across hundreds of venues
- International applicants with varying documentation
- Shifts spanning multiple days, times, and locations
- Security screenings, training, and certification requirements
- A communications challenge that spans emails, apps, SMS, and onsite support
In short? You need more than a signup form. You need a system that can:
- Handle volume without chaos
- Match the right people to the right roles
- Track readiness and compliance
- Push updates in real time
- And do it all while making volunteers feel like part of something big
Towerhouse does that—and more.
Our Volunteer Onboarding System: Built for Olympic Scale
We don’t just digitize the process—we design it for operational excellence, stakeholder visibility, and volunteer confidence.
1. Custom-Branded Volunteer Portals
Each volunteer begins their journey in a secure, mobile-responsive registration portal customized to the LA28 experience. Features include:
- Step-by-step guided registration flows
- Role selection based on interest, availability, and skills
- Secure ID upload and verification
- Resume, reference, or certification collection
- Profile creation with language preferences and shift availability
It’s intuitive enough for first-timers. Robust enough for experienced event pros.
2. Role-Based Workflow Logic
Volunteers don’t all do the same thing. Some work crowd flow, some support athletes, some help media teams or accessibility services. Each role requires different:
- Training levels
- Background checks
- Credentialing tiers
- Shift flexibility
- Access zones
Towerhouse automates role-matching based on the inputs above—so the right people end up in the right job, every time.
3. Integrated Screening & Approvals
Volunteer vetting is essential at an event like LA28. Our platform supports:
- Background check integrations (national and international)
- Waivers and consent forms
- Age and eligibility verification
- Role-specific training prerequisites
- Automatic flagging of incomplete or high-risk profiles
Once approved, volunteers are automatically moved to the credentialing and scheduling pipeline.
Training, Scheduling, and Credentialing—All in One Flow
Volunteer onboarding doesn’t stop at registration. That’s just the beginning.
📚 Training Module Integration
Volunteers can complete required training directly through our platform:
- Video modules and quizzes
- Venue orientation materials
- Code of conduct acknowledgment
- Emergency procedure review
- Accessibility awareness training
Completion is automatically tracked and tied to their profile. No training? No credential.
📅 Smart Scheduling Tools
Once volunteers are cleared, they can:
- View available shifts based on their role and location
- Sign up or swap shifts via mobile
- Receive scheduling confirmations and reminders
- Be waitlisted or reassigned with ease
Towerhouse makes scheduling simple for volunteers—and visible for admins.
🎫 Credential Generation & Distribution
As soon as a volunteer meets all onboarding criteria, credentials are generated with:
- Role-specific access zones
- Date/time limitations
- RFID or QR code embedding
- Clear badge visuals (color-coded by role or zone)
Volunteers can receive digital credentials via app—or pick up printed badges onsite. Either way, they’re ready to go, fully verified.
Admin Dashboards That Keep You in Control
Behind the scenes, Towerhouse gives Olympic organizers and volunteer managers real-time oversight of the entire onboarding pipeline.
Admins can:
- Monitor registration and approval rates
- Filter volunteers by role, location, language, or status
- Trigger bulk emails or text updates
- Identify training gaps or scheduling conflicts
- Track credential pickups or no-shows
- Export reports for Olympic organizers or public safety officials
We also offer layered admin access, so different departments (e.g., medical volunteers vs. fan engagement) can manage their own teams independently.
Onsite Support & Check-In Solutions
Towerhouse doesn’t disappear once the portal goes live. We support volunteers on the ground, too.
💻 Volunteer Help Desks
We provide support desks (digital and physical) for:
- Lost credentials
- Shift changes
- Role questions
- Language help
- Real-time updates (e.g., weather delays, venue changes)
📲 Mobile Tools
Volunteers can access:
- Digital schedules
- Training materials
- Contact info for team leads
- Emergency protocols
- QR code credential for scanning
No paper clutter. No guesswork. Just clarity, in real time.
A Volunteer Experience That Feels Olympic
Volunteers aren’t just part of the workforce—they’re part of the story. Our system is designed to reinforce that at every step.
We help you:
- Create personalized onboarding journeys
- Welcome volunteers with branded comms and thank-you messages
- Recognize completion milestones (first shift, 10 shifts, etc.)
- Offer digital certificates of participation
- Distribute Olympic-themed volunteer swag or incentives
A volunteer who feels seen, supported, and appreciated? That’s someone who shows up energized, proud, and ready to represent.
Security & Compliance? Built In.
Volunteer onboarding requires more than just efficiency—it demands trust. Towerhouse delivers:
- Encrypted data storage and transmission
- Privacy compliance (GDPR, CCPA, and Olympic-specific standards)
- Opt-in data use policies
- Admin activity logs
- Role-based access control for sensitive records
Your volunteers’ personal info stays safe. Always.
LA28 Will Run on Volunteers. We’ll Make Sure They’re Ready.
At an event this big, volunteers are your frontline, your reputation, and your secret weapon. But if your onboarding system is clunky, inconsistent, or insecure—you’ll spend more time fixing problems than welcoming support.
Towerhouse builds the tools that turn Olympic volunteers into Olympic ambassadors.
Easy onboarding. Real-time oversight. Full readiness.
Let’s get your volunteer army trained, badged, and ready to shine.